Identity and residency
Depending on eligibility and current availability, users may find services related to identity documents, residency, or application status. Always confirm requirements and fees in the official channel.
Start here
What is Metrash?
Metrash is a mobile service used by people in Qatar to access selected Ministry of Interior services. The exact services, screens, eligibility rules, and activation requirements can change. For that reason, use this guide for orientation and verify important instructions inside the app or on an official Ministry channel before submitting an application or payment.
Important: Never send your QID number, password, one-time password, card details, or other confidential information to this website. This page does not collect those details.
Editorial note: This guide should be reviewed by the site owner whenever the official app or Ministry instructions change. Add the real review date and author name before publishing.
Step-by-step
How to activate the app
The following is a general orientation, not a substitute for the current instructions shown by the official app. Your activation path may differ depending on your account and registered mobile number.
- Install the app only from the official Google Play or Apple App Store listing linked below.
- Open the app and follow the on-screen registration or activation instructions.
- Enter only the requested identity information in the official app. Check that the app publisher and store listing are genuine before continuing.
- Complete mobile verification using the number registered with the relevant authority, if the app requests it.
- Choose a strong password and do not share the password or one-time verification code with anyone.
If activation fails: confirm that your mobile number is registered correctly, update the app from the official store, check your network connection, and use the official support or service-centre route. Do not use unofficial “activation” services that ask for money or passwords.
Practical overview
Common service categories
Traffic services
The app may provide access to traffic-related enquiries or payments. Review the recipient, amount, and confirmation screen carefully before paying.
Visa and applications
Some users may be able to check application information or submit eligible requests. A status shown in the app should not be treated as approval unless the official record confirms it.
Verify before you download
Official links
Use these links instead of downloading an APK from an unknown website. Store availability and app names can change, so check the publisher details and recent listing information yourself.
The links above go to external websites. This guide does not control their availability, content, or privacy practices.
Protect your account
Security and privacy tips
- Install updates from the official app stores and keep your phone operating system current.
- Never share an OTP, password, QID information, or payment details through a chat message or phone call claiming to be support.
- Use a screen lock and avoid entering sensitive information on a public or unsecured device.
- Before a payment, check the service name, amount, and confirmation details. Keep official receipts for your records.
- If you believe your account or identity information has been exposed, contact the relevant official authority promptly.
Questions readers ask
Frequently asked questions
Is this the official Metrash website?
No. This is an independent informational guide. It is not operated by, affiliated with, or endorsed by Qatar's Ministry of Interior.
Why is my activation not working?
Activation can fail for several reasons, including an unregistered mobile number, outdated app, incorrect information, or a temporary service issue. Follow the current official instructions and contact the official support route rather than sharing credentials with a third party.
Can this website process my application or payment?
No. This website does not process applications, payments, identity verification, or account recovery. Use the official app or government portal for those actions.
Are the app features permanent?
No. Features, eligibility, fees, and procedures can change. Treat the official app and Ministry channels as the final source of current information.
About this guide
This site was created to make common Metrash questions easier to understand for residents and visitors in Qatar. The site owner should add a real author name, a short biography or relevant experience, a working contact address, and the date on which each guide was reviewed. Do not claim official status or professional expertise that you do not have.
Where information is based on an external source, link to that source and add your own explanation rather than copying its wording. Readers should be able to distinguish independent guidance from official instructions.
Contact
For corrections or general editorial feedback, contact the site owner at replace-with-your-real-email@example.com. Replace this placeholder with a monitored address before publishing. Do not send QID numbers, passwords, OTPs, or payment information by email.
Privacy policy
This page currently describes a simple informational website. Replace this draft with a policy that accurately reflects your actual hosting, analytics, contact forms, cookies, advertising partners, and data-retention practices.
If you later use Google AdSense, analytics, cookies, or similar services, disclose the relevant data collection and third-party technology in a clear privacy policy and provide any consent controls required for your visitors and jurisdictions. Do not publish a copied policy that does not match your implementation.
Disclaimer
Information on this site is provided for general educational purposes and may become outdated. It is not legal, immigration, financial, or government advice. The site owner does not guarantee the accuracy, availability, approval, processing time, or outcome of any Ministry service. Verify important information through official channels before acting.